Обработване искане (прозорец ID-203)
прозорец: Обработване искане
описание: Дефиниране на процесори на искане
помощ: The Request Processor Window allows you to define different processes that you want to occur and the frequency and timing of these processes
TAB: Обработване искане
описание: Обработване искане
помощ The Request Processor Tab allows you to define processes that you want to occur and the frequency and timing of these processes. If no other user is found, the items are assigned to the supervisor.
Файл:Обработване искане - Обработване искане - прозорец (iDempiere 1.0.0).png
име | име | описание | помощ | спецификации |
---|---|---|---|---|
Client | Фирма | Фирма | Фирма | AD_Client_ID numeric(10) NOT NULL Table Direct |
Organization | Организация | Подразделение на клиента | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID numeric(10) NOT NULL Table Direct |
Name | Наименование | Не повече от 60 знака | The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. | Name character varying(60) NOT NULL String |
Description | Описание | Описание (не повече 255 символа) | A description is limited to 255 characters. | Description character varying(255) String |
Active | Активен | Записа е активен | Всеки запис може да бъде напълно изтрит или направен неактивен (при неактивност записа няма да бъде достъпен) | IsActive character(1) NOT NULL Yes-No |
Request Type | Тип искане | Тип искане (напр. питане, оплакване, ..) | Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc. | R_RequestType_ID numeric(10) Table Direct |
Schedule | Schedule | null | null | AD_Schedule_ID numeric(10) NOT NULL Table Direct |
Alert after Days Due | Alert after Days overdue | Send email alert after number of days overdue (0=no alerts) | Send an email alert after the item is overdue. If set to zero, no alert is sent. | OverdueAlertDays numeric(10) NOT NULL Integer |
Reminder Days | Reminder Days | Days between sending Reminder Emails for a due or inactive Document | When a document is due ot too long without activity, a reminder is sent. 0 means no reminders.
The Remind Days are the days when the next email reminder is sent. |
RemindDays numeric(10) NOT NULL Integer |
Escalate after Days Due | Екскалация след дни на просрочие | Уведомление на по-висшестоящ след дни на просрочие | The item will be escalated and assigned to the supervisor after the number of days over due. If 0, there is no escalation. | OverdueAssignDays numeric(10) NOT NULL Integer |
Supervisor | Супервайзер | Supervisor for this user/organization - used for escalation and approval | The Supervisor indicates who will be used for forwarding and escalating issues for this user - or for approvals. | Supervisor_ID numeric(10) NOT NULL Table |
Inactivity Alert Days | Inactivity Alert Days | Send Alert when there is no activity after days (0= no alert) | An email alert is sent when the request shows no activity for the number of days defined. | InactivityAlertDays numeric(10) NOT NULL Integer |
Days to keep Log | Days to keep Log | Number of days to keep the log entries | Older Log entries may be deleted | KeepLogDays numeric(10) NOT NULL Integer |
Date last run | Последна дата на пускане | Последна дата на стартиране на процеса | The Date Last Run indicates the last time that a process was run. | DateLastRun timestamp without time zone Date+Time |
Date next run | Дата на следващия старт | Дата на следващия старт на процеса | The Date Next Run indicates the next time this process will run. | DateNextRun timestamp without time zone Date+Time |
TAB: Определяне на маршрут
описание: Искане определяне на маршрут
помощ Define the sequence of keywords and to whom the web and mail requets should be routed to.
Файл:Обработване искане - Определяне на маршрут - прозорец (iDempiere 1.0.0).png
име | име | описание | помощ | спецификации |
---|---|---|---|---|
Request Routing | Искане определяне на маршрут | Automatic routing of requests | null | R_RequestProcessor_Route_ID numeric(10) NOT NULL ID |
Client | Фирма | Фирма | Фирма | AD_Client_ID numeric(10) NOT NULL Table Direct |
Organization | Организация | Подразделение на клиента | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID numeric(10) NOT NULL Table Direct |
Request Processor | Обработване искане | Processor for Requests | Processor for Requests | R_RequestProcessor_ID numeric(10) NOT NULL Table Direct |
Active | Активен | Записа е активен | Всеки запис може да бъде напълно изтрит или направен неактивен (при неактивност записа няма да бъде достъпен) | IsActive character(1) NOT NULL Yes-No |
Sequence | Последователност | Последователност на въвеждане на редовете | The Sequence indicates the order of records | SeqNo numeric(10) NOT NULL Integer |
Request Type | Тип искане | Тип искане (напр. питане, оплакване, ..) | Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc. | R_RequestType_ID numeric(10) Table Direct |
Keyword | Ключева дума | Ключева дума за търсене | Case insensitive keyword for matching. The individual keywords can be separated by space, comma, semicolon, tab or new line. Do not use filler words like "a", "the". At this point, there are NO text search operators like "or" and "and". | Keyword character varying(60) String |
User/Contact | Лице за контакт | Потребител на системата - Вътрешен или Партньор за контакти | The User identifies a unique user in the system. This could be an internal user or a business partner contact | AD_User_ID numeric(10) NOT NULL Table Direct |
TAB: Дневник
описание: null
помощ null
Файл:Обработване искане - Дневник - прозорец (iDempiere 1.0.0).png
име | име | описание | помощ | спецификации |
---|---|---|---|---|
Client | Фирма | Фирма | Фирма | AD_Client_ID numeric(10) NOT NULL Table Direct |
Organization | Организация | Подразделение на клиента | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID numeric(10) NOT NULL Table Direct |
Request Processor | Обработване искане | Processor for Requests | Processor for Requests | R_RequestProcessor_ID numeric(10) NOT NULL Table Direct |
Created | Дата создания | Дата на създаване на записа | The Created field indicates the date that this record was created. | Created timestamp without time zone NOT NULL Date+Time |
Summary | Резюме | Textual summary of this request | The Summary allows free form text entry of a recap of this request. | Summary character varying(2000) Text |
Error | Грешка | An Error occured in the execution | null | IsError character(1) NOT NULL Yes-No |
Reference | Референция | Reference for this record | The Reference displays the source document number. | Reference character varying(60) String |
Text Message | Text Message | Text Message | null | TextMsg character varying(2000) Text |
Description | Описание | Описание (не повече 255 символа) | A description is limited to 255 characters. | Description character varying(255) String |