System Issue Report (Window ID-363)

From iDempiere en

Table of Contents

Window: System Issue Report

Description: Automatically created or manually entered System Issue Reports

Help: System Issues are created to speed up the resolution of any system related issues (potential bugs). If enabled, they are automatically reported to iDempiere. No data or confidential information is transferred.

Tab: System Issue

Description: Automatically created or manually entered System Issue Reporting

Help: System Issues are created to speed up the resolution of any system related issues (potential bugs). If enabled, they are automatically reported to iDempiere. No data or confidential information is transferred.

System Issue Report - System Issue - Window (iDempiere 1.0.0).png

Fields
Name Description Help Technical Data
Client Client/Tenant for this installation. A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. AD_Issue.AD_Client_ID
numeric(10)
Table Direct
Organization Organizational entity within client An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. AD_Issue.AD_Org_ID
numeric(10)
Table Direct
Created Date this record was created The Created field indicates the date that this record was created. AD_Issue.Created
timestamp without time zone
Date+Time
Active The record is active in the system There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.

There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.

AD_Issue.IsActive
character(1)
Yes-No
Release No Internal Release Number AD_Issue.ReleaseNo
character varying(10)
String
Version Version of the table definition The Version indicates the version of this table definition. AD_Issue.Version
character varying(40)
String
Vanilla System The system was NOT compiled from Source - i.e. standard distribution You may have customizations, like additional columns, tables, etc - but no code modifications which require compiling from source. AD_Issue.IsVanillaSystem
character(1)
List
Release Tag Release Tag AD_Issue.ReleaseTag
character varying(60)
String
Source Issue Source Source of the Issue AD_Issue.IssueSource
character(1)
List
Window Data entry or display window The Window field identifies a unique Window in the system. AD_Issue.AD_Window_ID
numeric(10)
Search
Process Process or Report The Process field identifies a unique Process or Report in the system. AD_Issue.AD_Process_ID
numeric(10)
Search
Special Form Special Form The Special Form field identifies a unique Special Form in the system. AD_Issue.AD_Form_ID
numeric(10)
Table Direct
Issue Summary Issue Summary AD_Issue.IssueSummary
character varying(2000)
String
Reproducible Problem can re reproduced in Gardenworld The problem occurs also in the standard distribution in the demo client Gardenworld. AD_Issue.IsReproducible
character(1)
List
Comments Comments or additional information The Comments field allows for free form entry of additional information. AD_Issue.Comments
character varying(2000)
Text
Logger Logger Name AD_Issue.LoggerName
character varying(255)
String
Source Method Source Method Name AD_Issue.SourceMethodName
character varying(60)
String
Source Class Source Class Name AD_Issue.SourceClassName
character varying(255)
String
Line Line No AD_Issue.LineNo
numeric(10)
Integer
Stack Trace System Log Trace AD_Issue.StackTrace
character varying(2000)
Text
Error Trace System Error Trace Java Trace Info AD_Issue.ErrorTrace
character varying(2000)
Text
Response Text Request Response Text Text block to be copied into request response text AD_Issue.ResponseText
character varying(2000)
Text
System Status Status of the system - Support priority depends on system status System status helps to prioritize support resources AD_Issue.SystemStatus
character(1)
List
Known Issue Known Issue AD_Issue.R_IssueKnown_ID
numeric(10)
Search
Request Document No iDempiere Request Document No AD_Issue.RequestDocumentNo
character varying(30)
String
Request Request from a Business Partner or Prospect The Request identifies a unique request from a Business Partner or Prospect. AD_Issue.R_Request_ID
numeric(10)
Search
Asset Asset used internally or by customers An asset is either created by purchasing or by delivering a product. An asset can be used internally or be a customer asset. AD_Issue.A_Asset_ID
numeric(10)
Search
Issue Project Implementation Projects AD_Issue.R_IssueProject_ID
numeric(10)
Search
Support EMail EMail address to send support information and updates to If not entered the registered email is used. AD_Issue.SupportEMail
character varying(60)
String
Name Alphanumeric identifier of the entity The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. AD_Issue.Name
character varying(60)
String
User Name AD_Issue.UserName
character varying(60)
String
Issue System System creating the issue AD_Issue.R_IssueSystem_ID
numeric(10)
Search
IssueUser User who reported issues AD_Issue.R_IssueUser_ID
numeric(10)
Search
DB Address JDBC URL of the database server AD_Issue.DBAddress
character varying(255)
String
Local Host Local Host Info AD_Issue.Local_Host
character varying(120)
String
Statistics Information to help profiling the system for solving support issues Profile information do not contain sensitive information and are used to support issue detection and diagnostics as well as general anonymous statistics AD_Issue.StatisticsInfo
character varying(255)
String
Profile Information to help profiling the system for solving support issues Profile information do not contain sensitive information and are used to support issue detection and diagnostics AD_Issue.ProfileInfo
character varying(255)
String
Remote Host Remote host Info AD_Issue.Remote_Host
character varying(120)
String
Remote Addr Remote Address The Remote Address indicates an alternative or external address. AD_Issue.Remote_Addr
character varying(60)
String
Operating System Operating System Info AD_Issue.OperatingSystemInfo
character varying(255)
String
Java Info Java Version Info AD_Issue.JavaInfo
character varying(255)
String
Database Database Information AD_Issue.DatabaseInfo
character varying(255)
String
Processed The document has been processed The Processed checkbox indicates that a document has been processed. AD_Issue.Processed
character(1)
Yes-No
Report or Update Issue Report Issue to iDempiere AD_Issue.Processing
character(1)
Button
Record ID Direct internal record ID The Record ID is the internal unique identifier of a record. Please note that zooming to the record may not be successful for Orders, Invoices and Shipment/Receipts as sometimes the Sales Order type is not known. AD_Issue.Record_ID
numeric(10)
Integer


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