Customer RMA (Window ID-320)

⇐ Table of Contents

Window: Customer RMA

Description: Manage Return Material Authorization

Help: A Return Material Authorization may be required to accept returns and to create Credit Memos

Tab: Customer RMA

Description: Customer Return Material Authorization

Help: A Return Material Authorization may be required to accept returns and to create Credit Memos

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	M_RMA.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	M_RMA.AD_Org_ID numeric(10) Table Direct
Document No	Document sequence number of the document	The document number is usually automatically generated by the system and determined by the document type of the document. If the document is not saved, the preliminary number is displayed in "<>". If the document type of your document has no automatic document sequence defined, the field is empty if you create a new document. This is for documents which usually have an external number (like vendor invoice). If you leave the field empty, the system will generate a document number for you. The document sequence used for this fallback number is defined in the "Maintain Sequence" window with the name "DocumentNo_<TableName>", where TableName is the actual name of the table (e.g. C_Order).	M_RMA.DocumentNo character varying(30) String
Name	Alphanumeric identifier of the entity	The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length.	M_RMA.Name character varying(60) String
Description	Optional short description of the record	A description is limited to 255 characters.	M_RMA.Description character varying(255) String
Comment/Help	Comment or Hint	The Help field contains a hint, comment or help about the use of this item.	M_RMA.Help character varying(2000) Text
Document Type	Document type or rules	The Document Type determines document sequence and processing rules	M_RMA.C_DocType_ID numeric(10) Table
RMA Type	Return Material Authorization Type	Types of RMA	M_RMA.M_RMAType_ID numeric(10) Table Direct
Shipment/Receipt	MaterialShipment Document	The Material Shipment / Receipt	M_RMA.InOut_ID numeric(10) Search
Business Partner	Identifies a Business Partner	A Business Partner is anyone with whom you transact. This can include Vendor, Customer, Employee or Salesperson	M_RMA.C_BPartner_ID numeric(10) Search
Sales Representative	Sales Representative or Company Agent	The Sales Representative indicates the Sales Rep for this Region. Any Sales Rep must be a valid internal user.	M_RMA.SalesRep_ID numeric(10) Search
Amount	Amount	Amount	M_RMA.Amt numeric Amount
Document Status	The current status of the document	The Document Status indicates the status of a document at this time. If you want to change the document status, use the Document Action field	M_RMA.DocStatus character(2) List
Process RMA			M_RMA.DocAction character(2) Button
Order	Order	The Order is a control document. The Order is complete when the quantity ordered is the same as the quantity shipped and invoiced. When you close an order, unshipped (backordered) quantities are cancelled.	M_RMA.C_Order_ID numeric(10) Search
Create lines from	Process which will generate a new document lines based on an existing document	The Create From process will create a new document based on information in an existing document selected by the user.	M_RMA.CreateLinesFrom character(1) Button
Create Order From RMA	Creates an order based on this RMA Document. The RMA should be correct and completed.	Generate Order from RMA will create an order based on this RMA document.	M_RMA.GenerateTo character(1) Button

Tab: RMA Line

Description: Return Material Authorization Line

Help: Detail information about the returned goods

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	M_RMALine.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	M_RMALine.AD_Org_ID numeric(10) Table Direct
RMA	Return Material Authorization	A Return Material Authorization may be required to accept returns and to create Credit Memos	M_RMALine.M_RMA_ID numeric(10) Search
Line No	Unique line for this document	Indicates the unique line for a document. It will also control the display order of the lines within a document.	M_RMALine.Line numeric(10) Integer
Active	The record is active in the system	There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports. There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.	M_RMALine.IsActive character(1) Yes-No
Description	Optional short description of the record	A description is limited to 255 characters.	M_RMALine.Description character varying(255) String
Shipment/Receipt Line	Line on Shipment or Receipt document	The Shipment/Receipt Line indicates a unique line in a Shipment/Receipt document	M_RMALine.M_InOutLine_ID numeric(10) Table Direct
Product	Product, Service, Item	Identifies an item which is either purchased or sold in this organization.	M_RMALine.M_Product_ID numeric(10) Search
Charge	Additional document charges	The Charge indicates a type of Charge (Handling, Shipping, Restocking)	M_RMALine.C_Charge_ID numeric(10) Table Direct
Quantity	Quantity	The Quantity indicates the number of a specific product or item for this document.	M_RMALine.Qty numeric Quantity
Amount	Amount	Amount	M_RMALine.Amt numeric Amount
Tax	Tax identifier	The Tax indicates the type of tax used in document line.	M_RMALine.C_Tax_ID numeric(10) Table Direct
Line Amount	Line Extended Amount (Quantity * Actual Price) without Freight and Charges	Indicates the extended line amount based on the quantity and the actual price. Any additional charges or freight are not included. The Amount may or may not include tax. If the price list is inclusive tax, the line amount is the same as the line total.	M_RMALine.LineNetAmt numeric Amount

Tab: RMA Tax

Description: RMA Tax

Help: The RMA Tax Tab displays the tax amount for a RMA based on the lines entered.

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	M_RMATax.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	M_RMATax.AD_Org_ID numeric(10) Table Direct
RMA	Return Material Authorization	A Return Material Authorization may be required to accept returns and to create Credit Memos	M_RMATax.M_RMA_ID numeric(10) Search
Tax	Tax identifier	The Tax indicates the type of tax used in document line.	M_RMATax.C_Tax_ID numeric(10) Table Direct
Tax Provider			M_RMATax.C_TaxProvider_ID numeric(10) Table Direct
Tax Amount	Tax Amount for a document	The Tax Amount displays the total tax amount for a document.	M_RMATax.TaxAmt numeric Amount
Tax base Amount	Base for calculating the tax amount	The Tax Base Amount indicates the base amount used for calculating the tax amount.	M_RMATax.TaxBaseAmt numeric Amount
Price includes Tax	Tax is included in the price	The Tax Included checkbox indicates if the prices include tax. This is also known as the gross price.	M_RMATax.IsTaxIncluded character(1) Yes-No