Difference between revisions of "NF1.0 UserFeedback"
From iDempiere en
(Created page with "= '''Feature:''' User Feedback = '''Goal:''' User Experience '''Sponsor:''' Trek Global '''Description:''' Add user feedback menu to make it easier...") |
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== User Feedback Menu == | == User Feedback Menu == | ||
| − | |||
| − | + | [[Image:NF001_UserFeedback_Menu.png|1024px]] | |
| − | [[Image:NF001_UserFeedback_CreateNewRequest.png]] | + | * Shortcut Key |
| + | ** Ctrl+U - Create New Request | ||
| + | ** Alt+U - Email to Support | ||
| + | |||
| + | === Create New Request === | ||
| + | |||
| + | |||
| + | |||
| + | [[Image:NF001_UserFeedback_CreateNewRequest.png|1024px]] | ||
# Select the type of request to create. | # Select the type of request to create. | ||
# Set the priority of the request. | # Set the priority of the request. | ||
# Enter the description of your request here. | # Enter the description of your request here. | ||
| − | # | + | # List of attachment for the for the request. The system will auto add system log and screenshot of current page here. You can use the X button to remove any attachment that you don't want to include (except the system log). |
| − | # | + | # User that you want to assigned your request to. |
| − | # Use the attachment button to add additional | + | # Use the attachment button to add additional document of image to the request. |
| + | |||
| + | |||
| + | |||
| + | === Email to Support === | ||
| + | [[Image:NF001_UserFeedback_EmailSupport.png|1024px]] | ||
| − | + | # The login user's email address | |
| + | # List of to email address, separated by comma. The system will auto add the System's Support Email address (if available). There must be at least one to email address. | ||
| + | # Optional list of cc email address, separated by comma. | ||
| + | # List of attachment for the email. The system will auto add the system log and a screenshot of current page here. You can use the X button to remove any attachment that you don't want to include (except the system log). | ||
| + | # Enter the description of your issue or request here. | ||
| + | # Use the attachment button to add additional document or image to the email. | ||
| − | |||
[[en:NF001_UserFeedback]] | [[en:NF001_UserFeedback]] | ||
Revision as of 14:18, 28 February 2013
Feature: User Feedback
Goal: User Experience
Sponsor: Trek Global
Description:
Add user feedback menu to make it easier for user to create support request or contact support through email.
User Feedback Menu
- Shortcut Key
- Ctrl+U - Create New Request
- Alt+U - Email to Support
Create New Request
- Select the type of request to create.
- Set the priority of the request.
- Enter the description of your request here.
- List of attachment for the for the request. The system will auto add system log and screenshot of current page here. You can use the X button to remove any attachment that you don't want to include (except the system log).
- User that you want to assigned your request to.
- Use the attachment button to add additional document of image to the request.
Email to Support
- The login user's email address
- List of to email address, separated by comma. The system will auto add the System's Support Email address (if available). There must be at least one to email address.
- Optional list of cc email address, separated by comma.
- List of attachment for the email. The system will auto add the system log and a screenshot of current page here. You can use the X button to remove any attachment that you don't want to include (except the system log).
- Enter the description of your issue or request here.
- Use the attachment button to add additional document or image to the email.
