NF1.0 UserFeedback
From iDempiere en
Feature: User Feedback
Goal: User Experience
Sponsor: Trek Global
Description:
Add user feedback menu to make it easier for user to create support request or contact support through email.
User Feedback Menu
- Shortcut Key
- Ctrl+U - Create New Request
- Alt+U - Email to Support
Create New Request
- Select the type of request to create.
- Set the priority of the request.
- Enter the description of your request here.
- User that you want to assigned your request to.
- List of attachment for the for the request. The system will auto add system log and screenshot of current page here. You can use the X button to remove any attachment that you don't want to include (except the system log).
- Use the attachment button to add additional document of image to the request.
Email to Support
- The login user's email address
- List of to email address, separated by comma. The system will auto add the System's Support Email address (if available). There must be at least one to email address.
- Optional list of cc email address, separated by comma.
- List of attachment for the email. The system will auto add the system log and a screenshot of current page here. You can use the X button to remove any attachment that you don't want to include (except the system log).
- Enter the description of your issue or request here.
- Use the attachment button to add additional document or image to the email.