View Chat (Window ID-377)

⇐ Table of Contents

Window: View Chat

Description: View discussions / chats

Help: View chat / discussion threads

Tab: Chat

Description: View Chat or discussion thread

Help: Thread of discussion

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	CM_Chat.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	CM_Chat.AD_Org_ID numeric(10) Table Direct
Description	Optional short description of the record	A description is limited to 255 characters.	CM_Chat.Description character varying(255) String
Active	The record is active in the system	There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports. There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.	CM_Chat.IsActive character(1) Yes-No
Chat Type	Type of discussion / chat	Chat Type allows you to receive subscriptions for particular content of discussions. It is linked to a table.	CM_Chat.CM_ChatType_ID numeric(10) Table Direct
Confidentiality	Type of Confidentiality		CM_Chat.ConfidentialType character(1) List
Table	Database Table information	The Database Table provides the information of the table definition	CM_Chat.AD_Table_ID numeric(10) Table Direct
Record UUID			CM_Chat.Record_UU character varying(36) Record UUID
Moderation Type	Type of moderation		CM_Chat.ModerationType character(1) List
Record ID	Direct internal record ID	The Record ID is the internal unique identifier of a record. Please note that zooming to the record may not be successful for Orders, Invoices and Shipment/Receipts as sometimes the Sales Order type is not known.	CM_Chat.Record_ID numeric(10) Record ID

Tab: Chat Entry

Description: Individual Chat / Discussion Entry

Help: The entry can not be changed - just the confidentiality

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	CM_ChatEntry.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	CM_ChatEntry.AD_Org_ID numeric(10) Table Direct
Chat	Chat or discussion thread	Thread of discussion	CM_ChatEntry.CM_Chat_ID numeric(10) Table Direct
Active	The record is active in the system	There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports. There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.	CM_ChatEntry.IsActive character(1) Yes-No
Moderation Status	Status of Moderation		CM_ChatEntry.ModeratorStatus character(1) List
Confidentiality	Type of Confidentiality		CM_ChatEntry.ConfidentialType character(1) List
Chat Entry Type	Type of Chat/Forum Entry		CM_ChatEntry.ChatEntryType character(1) List
Subject	Email Message Subject	Subject of the EMail	CM_ChatEntry.Subject character varying(255) String
Chat Entry Grandparent	Link to Grand Parent (root level)		CM_ChatEntry.CM_ChatEntryGrandParent_ID numeric(10) Table
Chat Entry Parent	Link to direct Parent		CM_ChatEntry.CM_ChatEntryParent_ID numeric(10) Table
Character Data	Long Character Field		CM_ChatEntry.CharacterData text Text Long
User/Contact	User within the system - Internal or Business Partner Contact	The User identifies a unique user in the system. This could be an internal user or a business partner contact	CM_ChatEntry.AD_User_ID numeric(10) Table Direct

Tab: Updates

Description: Subscribers for this Chat

Help: Subscribers receive updates per email or notice. In addition to the subscribers for this specific cta, also the subscribers of the Chat Type receive updates.

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	CM_ChatUpdate.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	CM_ChatUpdate.AD_Org_ID numeric(10) Table Direct
Chat	Chat or discussion thread	Thread of discussion	CM_ChatUpdate.CM_Chat_ID numeric(10) Table Direct
User/Contact	User within the system - Internal or Business Partner Contact	The User identifies a unique user in the system. This could be an internal user or a business partner contact	CM_ChatUpdate.AD_User_ID numeric(10) Table Direct
Active	The record is active in the system	There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports. There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.	CM_ChatUpdate.IsActive character(1) Yes-No
Self-Service	This is a Self-Service entry or this entry can be changed via Self-Service	Self-Service allows users to enter data or update their data. The flag indicates, that this record was entered or created via Self-Service or that the user can change it via the Self-Service functionality.	CM_ChatUpdate.IsSelfService character(1) Yes-No