Request Status (Window ID-349)

⇐ Table of Contents

Window: Request Status

Description: Maintain Request Status

Help: Status if the request (open, closed, investigating, ..)

Tab: Status Category

Description: Request Status Category

Help: Category of Request Status enables to maintain different set of Status for different Request Categories

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	R_StatusCategory.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	R_StatusCategory.AD_Org_ID numeric(10) Table Direct
Name	Alphanumeric identifier of the entity	The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length.	R_StatusCategory.Name character varying(60) String
Description	Optional short description of the record	A description is limited to 255 characters.	R_StatusCategory.Description character varying(255) String
Comment/Help	Comment or Hint	The Help field contains a hint, comment or help about the use of this item.	R_StatusCategory.Help character varying(2000) Text
Active	The record is active in the system	There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports. There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.	R_StatusCategory.IsActive character(1) Yes-No
Default	Default value	The Default Checkbox indicates if this record will be used as a default value.	R_StatusCategory.IsDefault character(1) Yes-No

Tab: Request Status

Description: Maintain Request Status

Help: Status if the request (open, closed, investigating, ..)

Fields

Name	Description	Help	Technical Data
Tenant	Tenant for this installation.	A Tenant is a company or a legal entity. You cannot share data between Tenants.	R_Status.AD_Client_ID numeric(10) Table Direct
Organization	Organizational entity within tenant	An organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.	R_Status.AD_Org_ID numeric(10) Table Direct
Status Category	Request Status Category	Category of Request Status enables to maintain different set of Status for different Request Categories	R_Status.R_StatusCategory_ID numeric(10) Table Direct
Sequence	Method of ordering records; lowest number comes first	The Sequence indicates the order of records	R_Status.SeqNo numeric(10) Integer
Search Key	Search key for the record in the format required - must be unique	A search key allows you a fast method of finding a particular record. If you leave the search key empty, the system automatically creates a numeric number. The document sequence used for this fallback number is defined in the "Maintain Sequence" window with the name "DocumentNo_<TableName>", where TableName is the actual name of the table (e.g. C_Order).	R_Status.Value character varying(40) String
Name	Alphanumeric identifier of the entity	The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length.	R_Status.Name character varying(60) String
Description	Optional short description of the record	A description is limited to 255 characters.	R_Status.Description character varying(255) String
Comment/Help	Comment or Hint	The Help field contains a hint, comment or help about the use of this item.	R_Status.Help character varying(2000) Text
Active	The record is active in the system	There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports. There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.	R_Status.IsActive character(1) Yes-No
Default	Default value	The Default Checkbox indicates if this record will be used as a default value.	R_Status.IsDefault character(1) Yes-No
Web Can Update	Entry can be updated from the Web		R_Status.IsWebCanUpdate character(1) Yes-No
Update Status	Automatically change the status after entry from web	Change the status automatically after the entry was changed via the Web	R_Status.Update_Status_ID numeric(10) Table
Timeout in Days	Timeout in Days to change Status automatically	After the number of days of inactivity, the status is changed automatically to the Next Status. If no Next Status is defined, the status is not changed.	R_Status.TimeoutDays numeric(10) Integer
Next Status	Move to next status automatically after timeout	After the timeout, change the status automatically	R_Status.Next_Status_ID numeric(10) Table
Open Status	The status is closed	This allows to have the three generat situations of "not open" - "open" - "closed"	R_Status.IsOpen character(1) Yes-No
Closed Status	The status is closed	This allows to have multiple closed status	R_Status.IsClosed character(1) Yes-No
Final Close	Entries with Final Close cannot be re-opened		R_Status.IsFinalClose character(1) Yes-No