Request EMail Processor (Process ID-50012)

⇐ Table of Contents

Process: Request EMail Processor

Description:

Help:

Process Parameters

Name	Description	Help	Technical Data
IMAP Host			p_IMAPHost String
IMAP User			p_IMAPUser String
IMAP Password			p_IMAPPwd String
Request Folder	After take email form inbox folder, and process it success, email will move to this folder	folder can define as hierarchy, use "\" to separate folder. example customer\vietnam will read email from folder vietnam under folder customer after take email form inbox folder, and process it success, email will move to this folder	p_RequestFolder String
Inbox Folder	Mail folder, where process will take email and make request	folder can define as hierarchy, use "\" to separate folder. example customer\vietnam will read email from folder vietnam under folder customer	p_InboxFolder String
Error Folder	Mail folder to push unsuccess email	folder can define as hierarchy, use "\" to separate folder. example customer\error\vietnam will puss email can't process to folder vietnam under folder error under folder customer	p_ErrorFolder String
Inbox As Root Folder	True if other folder (request, error,..) occupy in inbox folder	Some email server as outlook, every folder occupy in inbox, with web mail as google, we easy create my folder outside inbox folder. this field define where request, error,.. occupy.	p_NestInbox Yes-No
Business Partner	Identifies a Business Partner	A Business Partner is anyone with whom you transact. This can include Vendor, Customer, Employee or Salesperson	C_BPartner_ID Search
User/Contact	User within the system - Internal or Business Partner Contact	The User identifies a unique user in the system. This could be an internal user or a business partner contact	AD_User_ID Table Direct
Role	Responsibility Role	The Role determines security and access a user who has this Role will have in the System.	AD_Role_ID Table Direct
Sales Representative	Sales Representative or Company Agent	The Sales Representative indicates the Sales Rep for this Region. Any Sales Rep must be a valid internal user.	SalesRep_ID Table
Request Type	Type of request (e.g. Inquiry, Complaint, ..)	Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc.	R_RequestType_ID Table Direct
User Importance	Priority of the issue for the User		p_DefaultPriority List
Confidentiality	Type of Confidentiality		p_DefaultConfidentiality List
HTML Attachment Type	Define html email body processing behaviour. HTML Email body can be converted as attachment *.html file or parse images into attachment.		HTMLAttachmentType List