Request Type (Venster ID-244)
Venster: Request Type
Beschrijving: Maintain Request Types
Help: Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc.
TAB: Request Type
Beschrijving: Type of request (e.g. Inquiry, Complaint, ..)
Help Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc.
Bestand:Request Type - Request Type - Venster (iDempiere 1.0.0).png
Naam | Naam | Beschrijving | Help | Specificaties |
---|---|---|---|---|
Client | Client | Client/Tenant for this installation. | A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. | AD_Client_ID numeric(10) NOT NULL Table Direct |
Organization | Organization | Organizational entity within client | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID numeric(10) NOT NULL Table Direct |
Name | Name | Alphanumeric identifier of the entity | The name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length. | Name character varying(60) NOT NULL String |
Description | Beschrijving | Optional short description of the record | A description is limited to 255 characters. | Description character varying(255) String |
Active | Actief | The record is active in the system | There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.
There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries. |
IsActive character(1) NOT NULL Yes-No |
Status Category | Status Category | Request Status Category | Category of Request Status enables to maintain different set of Status for different Request Categories | R_StatusCategory_ID numeric(10) NOT NULL Table Direct |
Default | Standaard | Default value | The Default Checkbox indicates if this record will be used as a default value. | IsDefault character(1) NOT NULL Yes-No |
Self-Service | Self-Service | This is a Self-Service entry or this entry can be changed via Self-Service | Self-Service allows users to enter data or update their data. The flag indicates, that this record was entered or created via Self-Service or that the user can change it via the Self-Service functionality. | IsSelfService character(1) NOT NULL Yes-No |
EMail when Due | EMail when Due | Send EMail when Request becomes due | Send EMail when Request becomes due | IsEMailWhenDue character(1) NOT NULL Yes-No |
Due Date Tolerance | Due Date Tolerance | Tolerance in days between the Date Next Action and the date the request is regarded as overdue | When the Date Next Action is passed, the Request becomes Due. After the Due Date Tolerance, the Request becomes Overdue. | DueDateTolerance numeric(10) NOT NULL Integer |
EMail when Overdue | EMail when Overdue | Send EMail when Request becomes overdue | Send EMail when Request becomes overdue | IsEMailWhenOverdue character(1) NOT NULL Yes-No |
Auto Due Date Days | Auto Due Date Days | Automatic Due Date Days | If a due date is not defined and the Auto Due Days ins greater then zero, a due date in the number of days is automatically created. | AutoDueDateDays numeric(10) Integer |
Invoiced | Invoiced | Is this invoiced? | If selected, invoices are created | IsInvoiced character(1) Yes-No |
Confidentiality | Confidentiality | Type of Confidentiality | null | ConfidentialType character(1) NOT NULL List |
Confidential Info | Confidential Info | Can enter confidential information | When entering/updating Requests over the web, the user can mark his info as confidential | IsConfidentialInfo character(1) NOT NULL Yes-No |
Create Change Request | Create Change Request | Automatically create BOM (Engineering) Change Request | Create automatically a Product Bill of Material (Engineering) Change Request when the Request Group references a Product BOM | IsAutoChangeRequest character(1) NOT NULL Yes-No |
Header Color | Header Color | Header color of calendar dashlet | null | HeaderColor character varying(7) String |
Content Color | Content Color | Content color of calendar dashlet | null | ContentColor character varying(7) String |
TAB: Update Notification
Beschrijving: List Recipients for to receive Request Updates
Help null
Bestand:Request Type - Update Notification - Venster (iDempiere 1.0.0).png
Naam | Naam | Beschrijving | Help | Specificaties |
---|---|---|---|---|
Client | Client | Client/Tenant for this installation. | A Client is a company or a legal entity. You cannot share data between Clients. Tenant is a synonym for Client. | AD_Client_ID numeric(10) NOT NULL Table Direct |
Organization | Organization | Organizational entity within client | An organization is a unit of your client or legal entity - examples are store, department. You can share data between organizations. | AD_Org_ID numeric(10) NOT NULL Table Direct |
Request Type | Request Type | Type of request (e.g. Inquiry, Complaint, ..) | Request Types are used for processing and categorizing requests. Options are Account Inquiry, Warranty Issue, etc. | R_RequestType_ID numeric(10) NOT NULL Table Direct |
User/Contact | User/Contact | User within the system - Internal or Business Partner Contact | The User identifies a unique user in the system. This could be an internal user or a business partner contact | AD_User_ID numeric(10) NOT NULL Search |
Active | Actief | The record is active in the system | There are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.
There are two reasons for de-activating and not deleting records: (1) The system requires the record for audit purposes. (2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries. |
IsActive character(1) NOT NULL Yes-No |
Self-Service | Self-Service | This is a Self-Service entry or this entry can be changed via Self-Service | Self-Service allows users to enter data or update their data. The flag indicates, that this record was entered or created via Self-Service or that the user can change it via the Self-Service functionality. | IsSelfService character(1) NOT NULL Yes-No |